JBrands / USA First Distribution
A vape and tobacco distribution company running on a single platform that replaced Salesforce and three separate systems.
- Operator & platform builder
- Operating
The problem
Sales, warehouse, B2B ordering, rewards, and hiring each lived in their own tool — with reps and staff doing hours of manual data entry to keep them in sync.
What was built
One unified platform: a native CRM with a built-in dialer and messaging, a multi-warehouse WMS with barcode pick/pack/ship, a self-service B2B wholesale portal, retail and consumer rewards, and a hiring/training pipeline.
Operating model
Wholesale distribution to retailers nationwide, with field sales reps and a self-service ordering portal for accounts.
Technology & infrastructure
Verified result
Replaced Salesforce and 3+ disconnected systems with one operations hub, removing the manual work between them.
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